Return & Refund Policy

RETURN POLICY

Last updated January 01, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

Given the nature of the products sold, all returns must be initiated within five (5) days of the purchase date.

RETURN PROCESS

To return an item, please email customer service at support@softkeykart.net

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. After processing, it may take up to 7 working days for the money to get back to your original mode of payment.

EXCEPTIONS  

For defective or damaged products, please contact us via the customer service email below to arrange a refund or exchange.

Please Note

A 5% restocking fee will be charged for all returns.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

support@softkeykart.com